Privacy Policy
How CIRED Malaysia collects, uses, and protects your personal data
Last updated: April 2026 · In accordance with the Personal Data Protection Act 2010 (Malaysia)
1. Introduction
PERTUBUHAN CIRED MALAYSIA ("CIRED Malaysia", "we", "our", "us") is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at mycired.org, register as a member, or participate in our services.
By using our platform, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of personal data:
2.1 Information You Provide
- Full name
- Email address
- Contact number
- Organization / company name
- Professional details (job title, employer address)
- Login credentials
- Membership information (IC/Passport number, date of birth, nationality)
2.2 Payment Information
Payments are processed via third-party providers (Stripe). We do not store your credit or debit card details. However, we may receive:
- Payment status
- Transaction reference number
- Billing-related information
2.3 Automatically Collected Data
When you use our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and usage behaviour
- Cookies and tracking data
3. How We Use Your Information
We use your personal data to:
- Manage membership registration and renewal
- Process payments and transactions
- Provide access to member-only features (forum, resources, events)
- Send notifications (e.g., expiry reminders, event updates)
- Organise and manage events
- Improve website performance and user experience
- Comply with legal and regulatory obligations
6. Data Security
We implement appropriate security measures, including:
- Secure hosting environments
- SSL/TLS encryption for all data in transit
- Access control and user authentication
- Regular security reviews
While we take reasonable steps to protect your data, no system is completely secure. We cannot guarantee the absolute security of your information.
7. Data Retention
We retain your personal data only as long as necessary to:
- Maintain membership records
- Fulfill the purposes outlined in this Policy
- Comply with legal and regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
8. Your Rights
In accordance with the Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access your personal data held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for certain uses
- Request that your data not be used for direct marketing
To exercise any of these rights, please contact us using the details in Section 13. We will respond within a reasonable timeframe.
Members may also update their own profile information at any time via the Member Dashboard.
9. Member Directory Visibility
Where CIRED Malaysia maintains a member directory, your name and professional details (job title, organisation) may be visible to other active members.
You may request limitation or removal of your visibility by contacting us at info@mycired.org.
10. Third-Party Links
Our website may contain links to third-party websites. CIRED Malaysia is not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your data may be processed or stored on servers outside Malaysia (for example, by our hosting or payment providers). We take reasonable steps to ensure appropriate data protection standards are maintained in accordance with the PDPA.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes are posted constitutes your acceptance of the revised Policy.
13. Contact Us
For any questions, requests, or complaints regarding your personal data: